Black Men Need Better 'Soft Skills' to Compete in the Workplace
Published March 6, 2026 at 7:45 AM EDT Employers don't believe Black men are able to sustain positive contact with the public. WASHINGTON, DC — According to sociologist William Julius Wilson , " employers are less likely to hire [Black males] because they are seen as unable to sustain positive contact with the public." Wilson's research says employers believe that black males lack the soft skills that their jobs require: the tendency to maintain eye contact, the ability to carry on polite...